Shipping policy
Thank you for shopping with Aura Welle. Here's everything you need to know about how we ship your order.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- Standard Shipping (US): 5–10 business days
- Expedited Shipping (US): 2–4 business days
Shipping times are estimates and may vary due to carrier delays or high order volume.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our store for those!
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to help resolve the issue.